Privacy Policy

Effective Date: 3-1-2025

Last Updated: 3-25-2025

HealHear (“we,” “our,” “us”) is committed to protecting the privacy of our supporters and donors. This Privacy Policy describes how we collect, use, and safeguard your information when you donate through www.healhear.com, which is hosted on GoDaddy.

We comply with the Children’s Online Privacy Protection Act (COPPA), Family Educational Rights and Privacy Act (FERPA), and the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We only collect information from individuals who make donations through our website. This information may include:

• Personal Information: Name, email address, mailing address, phone number, and donation amount.
• Payment Information: Billing details securely processed by our third-party payment processors (we do not store full payment information).
• Device Data: IP address, browser type, and access times (collected automatically for website functionality and security).

2. How We Use Your Information

We use donor information to:

• Process and acknowledge your donation.
• Communicate with you about your donation, including receipts and updates.
• Maintain financial records in compliance with applicable laws.
• Improve our website’s performance and user experience.

3. Children’s Privacy (COPPA Compliance)

Our website does not knowingly collect information from children under 13. We focus solely on processing donations from adult supporters. If we discover that a child has made a donation without parental consent, we will promptly delete the associated information. Parents can contact us at [Insert Contact Email] to review or request deletion of their child’s information.

4. Educational Records (FERPA Compliance)

HealHear does not collect or manage student educational records. If we partner with educational institutions in the future, we will comply fully with FERPA.

5. Health Information (HIPAA Compliance)

HealHear does not collect or process Protected Health Information (PHI) via its donation platform. If you provide health-related information in other contexts (e.g., during community outreach), we will handle it in compliance with HIPAA, using appropriate safeguards.

6. Website Hosting (GoDaddy)

Our website is hosted by GoDaddy, which provides a secure hosting environment with industry-standard protections. However, we encourage you to review GoDaddy’s privacy policy at https://www.godaddy.com/legal/agreements/privacy-policy to understand their data practices.

7. Data Security

We use technical and administrative safeguards to protect your personal and financial information, including encryption of donation transactions and secure servers provided by GoDaddy. However, no method of transmission over the internet is completely secure.

8. Your Rights

• Under COPPA: Parents may request deletion of any inadvertently collected child information.
• Under FERPA: Not applicable at this time.
• Under HIPAA: Not applicable via the website.

9. Sharing of Information

We do not sell, rent, or trade donor information. We may share information only with:

• Payment processors to complete your donation.
• GoDaddy and affiliated service providers for website functionality.
• Legal authorities, if required by law.

10. Contact Us

If you have any questions or requests regarding your privacy, please contact us at:

HealHear Corporation

120 E 3rd St # 232
Front Royal, VA  22630

Email: Admin@healhear.com

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly.