HealHear, is a nonprofit corporation committed to making mental health support more accessible, immediate, and compassionate. HealHear developed Susan, an AI conversational agent designed to be a rapid response and support system for those facing emotional distress or seeking mental health. Susan serves as a non-denominational companion with all the complete scientific knowledge in the medical field of mental health.
Susan is programmed to follow all HIPPA and FDA Guidelines so individuals can safely explore their thoughts, worries, and challenges or delay. Our mission is to ensure that mental health support is available to everyone in time of need, which is why Susan is entirely free of charge. By blending advanced technology with empathy, as Susan is not just a tool, but a trusted presence for anyone in need of comfort, guidance, or a safe place.
The Mission
To create an immediate safe, non-judgmental space where individuals can gain emotional support in any crisis or challenge with compassionate support.
The Approach
Susan’s approach is rooted in empathy, active listening, and a full understanding of mental health principles. By drawing on evidence-based practices inspired by psychology and therapy, Susan tailors her guidance to the individuals unique situation and circumstances. The focus is on empowering individuals with insights, coping strategies, and thoughtful perspectives to help process emotions, overcome challenges, and move forward with resilience.
At Heal Hear, we’re a passionate collective of mental health advocates, AI innovators, and compassionate designers united by a shared vision:
- Mental Health: Our psychologists and therapists lend their expertise to ensure Susan’s guidance is rooted in proven mental health principles. Their input shapes the empathetic and supportive experience Susan provides, inspired by real-world therapeutic approaches.
- AI Innovators: Our technology team specializes in cutting-edge AI development, crafting Susan to be intuitive, responsive, and deeply understanding. Their goal is to create a bot that feels less like technology and more like a trusted companion.
Together, we’ve built Susan to be more than an AI—she’s a reflection of our commitment to helping individuals in need of mental health treatment.